FAQ

Default solution folder, feel free to edit or delete it.

Is my login data stored on Rublon servers?
No! Login data is known only to the user and is stored on the given web service's server. Rublon is a completely independent authentication factor an...
Wed, 28 Jan, 2015 at 1:00 AM
Is Rublon available for my smartphone?
Rublon is available for Android, iPhone and Windows Phone.
Wed, 28 Jan, 2015 at 1:02 AM
Which web browsers support Rublon?
Rublon works with all the latest versions of Chrome, Firefox, Internet Explorer, Opera, Safari and also supports mobile web browsers.
Wed, 28 Jan, 2015 at 1:02 AM
Do I have to use my smartphone for every login?
No! Your smartphone is only needed when you sign in from a new web browser. It is used to prove your identity and allows you to add such a device to your ...
Wed, 28 Jan, 2015 at 1:03 AM
How can I move my Rublon account to another smartphone?
Just install the Rublon app on the other smartphone and register using the same email address. You will be guided through the whole process.
Wed, 28 Jan, 2015 at 1:04 AM
I have lost my smartphone. How can I deactivate the Rublon app?
Go to lost.rublon.com. Complete the form that will appear. You will have to confirm the deactivation by clicking on the confirmation link that we will sen...
Wed, 28 Jan, 2015 at 1:06 AM
How can I reactivate Rublon on my smartphone?
Just reinstall the Rublon app on your smartphone and register using the same email address as before.
Wed, 28 Jan, 2015 at 1:07 AM
How can I delete my Rublon account?
First you should delete your account from the Rublon servers. To do this, please contact us at support@rublon.com. After that you should delete the Rublon...
Wed, 28 Jan, 2015 at 1:08 AM
I have another question.
Please email us at support@rublon.com and we will get back to you as soon as possible.
Wed, 28 Jan, 2015 at 1:07 AM